Error 1002 is similar to error 1000 but relates specifically to restricted IPs based on plan limitations or Cloudflare's network policies. The domain's DNS record resolves to an IP address that cannot be proxied through Cloudflare. This may also appear if Cloudflare has suspended the domain for terms of service violations.
Cloudflare may disable proxying for domains involved in phishing, malware distribution, or other abuse, showing 1002 to visitors.
Certain IP ranges (private, reserved, or blocked) cannot be used as origin addresses with Cloudflare.
Plan limits or account-level restrictions may prevent certain configurations.
Log into the Cloudflare dashboard and check for any account or domain notices, warnings, or suspension messages.
Ensure your DNS records point to valid, publicly routable origin server IPs that are not restricted.
Check DNS RecordsIf you believe this is an error, contact Cloudflare support with your domain name and details about your configuration.
A DNS record points to an IP address that Cloudflare has blocked for policy or security reasons.
Cloudflare's DNS could not resolve the requested hostname.
A visitor tried to access a Cloudflare IP address directly instead of using a domain name.